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terms-of-service

This website is operated by monadi . By using the website  www.monadi.it, the user agrees to be bound by the following terms and conditions (“Terms of Service”), including any additional terms and policies referenced herein.
These terms apply to all users of the site, including, by way of example, visitors, customers, suppliers, and content collaborators.


1. GENERAL INFORMATION

The website www.monadi.it is owned by:
lapiegawd di enrico girotti
Via Macello 13, 37122 Verona – Italia
Email: info@monadi.it
For orders and returns: ordini@monadi.it


2. CHANGES TO THE TERMS

We reserve the right to update, modify, or replace any part of the Terms of Service by posting updates on our website. It is the user’s responsibility to review this page periodically for any changes. Continued use of the website after the posting of any changes constitutes acceptance of those changes.


3. ONLINE SALES CONDITIONS

By placing an order on our website, you declare that you are at least 18 years old and that you provide truthful, complete, and up-to-date information.
We reserve the right to refuse orders at our discretion, for example if the product is unavailable, the address provided is incorrect, or the payment is not authorized.


4. SHIPPING AND DELIVERY

We ship within Italy via SDA Poste Italiane. Standard delivery times are 3–5 business days from the shipping date. Once the package is handed over to the courier, you will receive a tracking number. We are not responsible for delays caused by the postal service or force majeure events.


5. PRICES AND PAYMENTS

All prices listed on the website are in euros (€) and, where applicable, include VAT. Accepted payment methods are indicated at checkout.
We reserve the right to modify prices at any time; however, such changes will not affect orders that have already been confirmed.


6. RIGHT OF WITHDRAWAL AND RETURNS

You have the right to withdraw from the contract within 14 days of delivery, without providing any reason.
To initiate a return or refund request, contact us by email at ordini@monadi.it specifying your order number. Products must be returned intact, in their original packaging, and unused.
Customized products cannot be returned, except in case of defects or errors attributable to monadi


7. INTELLECTUAL PROPERTY

All content on www.monadi.it – including texts, images, logos, graphics, videos, and product designs – is the exclusive property of monadi.srl and protected by copyright.
Reproduction or distribution, even in part, is prohibited without written authorization.


8. LIMITATION OF LIABILITY

We are not liable for any direct, indirect, or consequential damages arising from the use of the website or the purchase of products through it, except as required by law.
You use the website and our services at your own risk.


9. APPLICABLE LAW AND JURISDICTION

These Terms of Service are governed by Italian law.
Any disputes will be subject exclusively to the Court of Verona.


10. CONTACTS

For questions regarding the Terms of Service or any other inquiries:

info@monadi.it
lapiegawd di enrico girotti – Via Macello 13, 37122 Verona (VR)